CIVIL SERVICE’S ERP
Tendering Authority: Ministry of Communication, Technologies and Digital Economy
Activity area : Information and Communication Technologies (ICT)
Sector(s) : Public
Cost : 40 M€ / 100 MDT
Gouvernorate(s) : Ariana, Béja, Ben Arous, Bizerte, Gabès, Gafsa, Jendouba, Kairouan, Kasserine, Kébili, Large cities suburbs, Le Kef, Mahdia, Manouba, Médenine, Monastir, Nabeul, Scalable across Tunisi, Scalable across Tunisia, Sfax, Sidi Bouzid, Siliana, Sousse, Tataouine, Tozeur, Tunis, Zaghouan
CONTEXT
Enhance Civil Service operational efficiency
Build a Citizen-centric & business friendly civil service ERP
Address new e-Government requirements
Provides dashboard, statitistics & KPI to enable real time monitoring
Enable technical (cloud, sAAs) & functional evolutions and innovations
Create 1000 jobs in 3 year and enhance tunisian ICT companies revenue and skills
Make Tunisia a leader in large-scale ERP integration for Africa and Europe support
DETAILED CONTENT OF THE PROJECT
Replace obsolete, fragmented and inadapted State’s custom applications with an integrated ERP software that address several civil services fields : budget, monitoring, taxes, HR, asset management
Step 1: Project & scope definition
Step 2: Components studies & roadmap
Step 3: Roll-out
Step 4: In-service support & evolution
Refine project definition
Component by component scope definition and preliminary study
EXPECTED IMPACTS
FINANCIAL ARRANGEMENT
Public funding (NTIC promotion fund/State’s fund)